This article walks you through setting up a passkey in Microsoft Authenticator. Follow these steps if you’re prompted to set up a passkey when signing in to your TMU account.

Step 1: Start passkey setup

  • 1. On the Let’s keep your account secure screen, click Next.

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  • 2. Click Other options.

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  • 3. Click Passkey in Microsoft Authenticator.

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Step 2: Install Microsoft Authenticator

Download the latest version of Microsoft Authenticator from the App Store (iOS) or the Google Play Store (Android).

Step 3: Add your account and create a passkey

Follow the option below that matches your situation.

A. If this is your first time installing Authenticator on your device

On the Secure Your Digital Life screen, tap Add work or school account.

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B. If you’ve installed Authenticator before but haven’t added an account

Tap Add account or the + button, then select Work or school account. Then tap Sign in.

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C. If you’ve already added an account in Authenticator

Tap your account, then tap Create a passkey.

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Step 4: Sign in and complete multifactor authentication

Log in to your account and complete multifactor authentication (MFA) when prompted.

Step 5: Enable Authenticator as a passkey provider

Configure your device to use Authenticator as a passkey provider. Follow the instructions for your device type.

iOS

  • 1. Tap Settings to enable Authenticator as a passkey provider.

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  • 2. Go to General > AutoFill & Passwords.
    Note: On older devices, go to Settings > Passwords > Password Options instead.
  • 3. Toggle AutoFill Passwords and Passkeys to On.
  • 4. Under AutoFill From, make sure Authenticator is toggled on.

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  • 5. Return to Authenticator and tap Done to confirm you added Authenticator as a passkey provider. You’ll see the passkey added as a sign-in method for your account. Tap Done again to finish.

Android

  • 1. Tap Settings to enable Authenticator as a passkey provider.

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  • 2. Open Passwords & accounts.
  • 3. In the Additional providers section, make sure Authenticator is selected.

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  • 4. Return to Authenticator and tap Done to confirm you added Authenticator as a passkey provider. You’ll see the passkey added as a sign-in method for your account. Tap Done again to finish.

How to sign in with your passkey

  • 1. Make sure Bluetooth is turned on for both your phone and the device you’re signing in to.
  • 2. When you sign in, a QR code will appear.

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  • 3. Use your phone’s camera to scan the QR code. You’ll be prompted to sign in with your passkey.
  • 4. Tap Continue, then use Face ID, Touch ID, or your phone’s screen lock to sign in.

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