Knowledge Base

Purpose: This document outlines the policy regarding administrative access to Canvas and the method for requesting access. 

Admin access is granted on a per-user basis in Canvas. This access is not necessary to access a course as a professor or TA. Admin access is only granted if a faculty, staff, or TA needs access to a wide range of courses across an academic department. 

Department administrators already have admin access to all courses under their respective department(s).

Student TA's require a student employee account to access Canvas. All student employees should be hired through the Office of Student Employment (OSE). OSE processes all new student employees and the IT Service Desk creates their student employee accounts. LMS Support will create a corresponding Canvas account. TA's will not use their normal student logins to access courses or departments for which they serve as a TA.

Professors may request department administrators to add a TA to a course within Canvas. If needed, department administrators may reach out to LMS Support to add a TA to all courses within a department in Canvas. 

All employees, including student employees at TMU should be mindful of FERPA requirements, particularly those serving in an academic capacity. All staff are assigned mandatory FERPA training during their onboarding, and all student TA's are assigned the same training during their account creation. These training modules may be reviewed at masters.edu/training. 

Student grades and course performance are never matters of public discussion and any knowledge of such from administrative Canvas access should be kept strictly confidential.