All Articles
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Accessing and Sharing Class Recordings Using Canvas
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Accessing Microsoft Teams
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Adding a Department Code to a Copier on a Windows Device
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Adding a Printer or Copier on a TMU-issued Windows Device
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Adding Questions from a Question Bank to a Quiz
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Adjusting Call Notifications & Hours
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An Introduction to Information Security and User Awareness Training
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Book An Appointment
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Canvas Gradebook FAQ
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Canvas LTI App Integration Request Form
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Changing Default Settings in Windows 10
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Classroom A/V FAQs
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Clearing Your Browser Cache
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Common Course Setup Pitfalls
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Common Zoom Phone Instructions
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Computer Request and Purchase Policy
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Content Management Tool Request Form
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Course Credit Hour Calculation
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Course Syllabi Elements
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Creating a Microsoft Teams Meeting in Canvas
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Creating a Quiz Using Quizzes.Next
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Creating an Online Quiz within Canvas
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Creating Categorization Quiz Questions
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Creating Fill-In-The-Blank Quiz Questions
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Creating Matching Quiz Questions
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Creating Multiple Choice Quiz Questions
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Creating Quiz Questions within Canvas
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Downloading Zoom Recordings from Canvas
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Editing Quiz Settings within Canvas
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Equipment Request Form
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Finding and Setting Phone PIN
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How to Add a Personal Device to TMU WiFi
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How to Assign Peer Reviews
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How to Identify a Phishing Email
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How to Mark Emails as "Not Junk" or "Blocked"
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How to Set Up Multi-Factor Authentication (MFA, 2FA) in Office 365
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How to Use OneDrive
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Importing Course Content from Another Course
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Intern Request Form
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IT Device Acquisition and Lifecycle Policy
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IT Service Desk FAQ
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Loaner Request Form
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Mirroring Screens in SSOE
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New Device Request Form
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Office Move Request Form
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Paper Request Form
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Posting Grades to Self-Service
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Raiser's Edge - First Time Login Instructions
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Recovering Deleted Work In Canvas
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Remote Desktop Setup
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Remote Tools Available for Faculty
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Remote Tools Available for Staff
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Remove Private Addressing on iOS and Android Devices
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Self-Service Permissions Request Form
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Set Up Voicemail Greeting for Zoom
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Setting Up an Assignment with TurnItIn
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Setting Up Quizzes to Work with Respondus Lockdown Browser
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Setting Up Respondus Lockdown Browser for Quizzes
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Setting Up Speed Dial
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Setting Up Your Mobile Mail App with Modern Authentication
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Sharing OneDrive Files with a Canvas Course
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Signing in to Zoom
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Spotting a Bad Email Attachment
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Spotting a Bad Email Link
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Starting a Chat
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Teams Group Creation Form
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The Difference Between Spam and Phishing Emails
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TMUS IT Data Classification Policy
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Toner Request Form
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Troubleshooting Missing Pictures on Quizzes
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Uploading a File to Modules
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Uploading Recorded Lectures to Canvas
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Useful Information for Faculty and Staff
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Using Call Control to Control Desk Phone
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Using Microsoft Whiteboard in a Virtual Class
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Wireless Device Whitelisting Form
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Zoom Courses FAQ
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Zoom Phone Transition FAQ
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Zoom Tutorials